Aurora Residences

Privacy notice

Last updated [date]

Draft for review. This notice describes how the enquiry form on this website works. It should be reviewed by Aura Developers' legal adviser before launch, and the items marked [like this] completed.

Who we are

[Aura Developers — full legal name and registration number], Mushtaq Gurmani Road, Gulberg II, Lahore, Pakistan ("we", "us"). We are responsible for the details you share with us through this website.

What we collect

When you send an enquiry we collect:

your full name
your email address
your country of residence
your phone or WhatsApp number
the residence you asked about, if you chose one
how you reached the website (for example, the advert or page you came from) and the time of your enquiry

We do not ask for, and you should not send, financial or identity documents through the website.

Why we use it

to reply to your enquiry and send you the brochure, floor plans and payment plan you asked for
to contact you about Aurora Residences by phone, WhatsApp or email, as you agreed when you sent the form
to understand which of our adverts and pages are useful, so we can improve them

We will not sell your details or share them with other companies for their own marketing.

Where it is kept and who can see it

Your enquiry is stored securely with our website provider, Netlify, Inc. (our website provider), HubSpot, Inc. and Supabase, Inc. (the customer management systems our sales team uses), and is available only to authorised members of the Aura Developers sales and marketing team. If you continue the conversation on WhatsApp, WhatsApp's own privacy policy also applies to those messages.

How long we keep it

We keep enquiry details for [period, e.g. 24 months] after our last contact with you, unless you become a buyer, in which case your records are kept for as long as the law requires.

Cookies and analytics

This website uses Google Analytics to measure visits and the performance of our adverts. It also records which pages you view and which buttons you use (for example WhatsApp or brochure downloads) using a random identifier stored in your browser. If you send us an enquiry, this activity is linked to your enquiry so our sales team can understand what you are interested in. We do not sell this information. You can clear it at any time by clearing your browser's site data. [Describe the cookie banner / consent choices if one is added.]

Your choices

You can ask us at any time to see, correct or delete the details we hold about you, or to stop contacting you. Contact us on WhatsApp 0324 111 2872, by phone on 0320 111 2872, or by email at hello@auradevelopers.com.